Corporate identity, corporate branding and corporate reputations Reconciliation and integration

被引:221
作者
Abratt, Russell [1 ,2 ]
Kleyn, Nicola [3 ]
机构
[1] Nova SE Univ, Huizenga Sch Business & Entrepreneurship, Ft Lauderdale, FL 33314 USA
[2] Univ Witwatersrand, Wits Business Sch, Ft Lauderdale, FL USA
[3] Univ Pretoria, Gordon Inst Business Sci, ZA-0002 Pretoria, South Africa
关键词
Corporate identity; Corporate branding; Corporate reputation; VISUAL IDENTITY; IMAGE; FRAMEWORK; DIMENSIONS; CONSUMERS;
D O I
10.1108/03090561211230197
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - The main purpose of this paper is to explore, define, reconcile and depict corporate identity (Cl), corporate brand (CB) and corporate reputation (CR) in a framework that reflects the dimensions of these constructs, discriminates between them and represents their inter-relatedness. Design/methodology/approach - The paper draws on key literature relating to CI, CB and CR. Findings - The paper develops a framework that explains and aligns the drivers of CB and CR. Practical implications - Managers will be able to use the framework to help them align and optimise brand and reputation building efforts of their organisation. Academics will be able to use the framework as a basis for empirical research. Originality/value - The article reconciles disparate views from a number of theoretical streams that have investigated CI, CB and CR and develops a comprehensive framework that shows that although the management and measurement of the constructs may overlap, the constructs themselves are not interchangeable.
引用
收藏
页码:1048 / 1063
页数:16
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