Brazilian libraries in 2018: results of the delphi technique

It presents the main results of a Delphi study conducted with library experts, involved in providing information products and services. The opinions of these experts were evaluated on the future of libraries in Brazil in 2018. A web information system was developed to support four rounds of the survey, which received contributions from 16 experts (first round) and 14 respondents in the next three rounds. The study presents the results divided into three categories: consensus, consensus tendency and without consensus. The results are presented in three categories: consensus, tendency to consensus and without consensus. The data reveal the impact of information and communication technologies in information access, forcing libraries to rethink the provision of services and products in digital environments, using new technologies such as collaborative Web 2.0 and new forms of network access, such as the tablets and smartphones. In 2018 the remote service will be consolidated, thus the contact hours will be reduced but will continue to be offered by the librarian.