Implementation of an EConsult System with Patient Navigation

被引:3
作者
Dhruva, Sanket S. [1 ,2 ,3 ,4 ,5 ,6 ,7 ]
Spatz, Erica S. [8 ]
Elder, Joshua W. [6 ,7 ]
Greene, Ann [6 ,7 ]
Rosenthal, Marjorie S. [6 ,7 ,9 ]
Branyan, Connie [10 ]
Moriarty, Kimbirly A. [10 ]
Cobbs-Lomax, Darcey [11 ]
Corso, Marisa [11 ]
Kelley, Lauren [11 ]
Ager, Ma'Glinda Kelly [11 ]
Olson, Douglas P. [12 ]
Paek, Hyung [13 ]
机构
[1] Yale Natl Clin Scholars Program Grp, New Haven, CT USA
[2] Yale Med Grp, New Haven, CT USA
[3] Project Access New Haven Grp, New Haven, CT USA
[4] Fair Haven Community Hlth Ctr Grp, New Haven, CT USA
[5] Yale New Haven Hlth Syst Grp, New Haven, CT USA
[6] Yale Univ, Sch Med, Dept Internal Med, New Haven, CT 06520 USA
[7] Yale Natl Clinician Scholars Program, New Haven, CT USA
[8] Yale Univ, Sch Med, Dept Internal Med, Sect Cardiovasc Med, New Haven, CT 06510 USA
[9] Yale Univ, Sch Med, Dept Pediat, New Haven, CT 06510 USA
[10] Yale Med, New Haven, CT USA
[11] Project Access New Haven, New Haven, CT USA
[12] Fair Haven Community Hlth Ctr, New Haven, CT USA
[13] Yale New Haven Hlth Syst, New Haven, CT USA
基金
美国国家卫生研究院;
关键词
Patient navigation; electronic consults; specialty consultation; specialty access; SPECIALTY CARE; SAFETY-NET; ELECTRONIC CONSULTATIONS; IMPROVE; ACCESS; REFERRALS; MEDICAID;
D O I
10.1353/hpu.2019.0004
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Community and academic partners in New Haven, Connecticut designed and implemented a system whereby patients with Medicaid insurance at a community health center received electronic specialty consultation from academic medical center physicians as well as navigation to follow-up tests and face-to-face appointments. Specialty access was improved, but some patients reported being burdened by a lack of coordination for their overall care.
引用
收藏
页码:28 / 39
页数:12
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