A framework for measuring efficiency levels-The case of express depots

被引：14

作者：

Banaszewska, Agata ^{[1
]}

Cruijssen, Frans ^{[1
]}

Dullaert, Wout ^{[2
,3
]}

Gerdessen, Johanna C. ^{[1
]}

机构：

[1] Univ Wageningen & Res Ctr, Dept Logist Decis & Informat Sci, NL-6706 KN Wageningen, Netherlands

[2] Vrije Univ Amsterdam, NL-1081 HV Amsterdam, Netherlands

[3] Univ Antwerp, Inst Transport & Maritime Management Antwerp, B-2000 Antwerp, Belgium

来源：

INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS | 2012年 / 139卷 / 02期

关键词：

Benchmarking; Efficiency measurement; Express depot; Data Envelopment Analysis; PERFORMANCE-MEASUREMENT; BENCHMARKING; OPERATIONS; MODELS;

D O I：

10.1016/j.ijpe.2012.05.003

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

The efficiency and effectiveness in any distribution network is largely determined by the performance of depots in such a network. The purpose of this study is to develop a methodological framework to evaluate the performance of distribution centers of express companies. The framework is based on Data Envelopment Analysis and was validated on a set of 44 depots of a large express service provider situated in the United Kingdom. The analysis revealed that 31 depots out of 44 are efficient. Furthermore, statistical analyses identified four factors influencing the efficiency scores of express transportation depots. (c) 2012 Elsevier B.V. All rights reserved.

引用

页码：484 / 495

页数：12

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