Meta-analysis of the relationship between TQM and Business Performance

被引：9

作者：

Ahmad, M. F. ^{[1
,2
]}

Zakuan, N. ^{[2
]}

Jusoh, A. ^{[2
]}

Tasir, Z. ^{[3
]}

Takala, J. ^{[4
]}

机构：

[1] Univ Tun Hussein Onn Malaysia UTHM, Dept Prod & Operat, Fac Technol Management & Business, Batu Pahat, Johor, Malaysia

[2] Univ Teknol Malaysia, Fac Human Resource & Management, Dept Management, Skudai, Malaysia

[3] Univ Teknol Malaysia, Fac Educ, Dept Fdn Educ, Skudai, Malaysia

[4] Univ Vaasa, Dept Engn Sci & Ind Management, Vaasa, Finland

来源：

2013 INTERNATIONAL CONFERENCE ON MANUFACTURING, OPTIMIZATION, INDUSTRIAL AND MATERIAL ENGINEERING (MOIME 2013) | 2013年 / 46卷

关键词：

QUALITY;

D O I：

10.1088/1757-899X/46/1/012020

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Meta-analysis has been conducted based on 20 previous works from 4,040 firms at 16 countries from Asia, Europe and America. Throughout this paper a meta-analysis, this paper reviews the relationships between TQM and business performance amongst the regions. Meta-analysis result concludes that the average of rc is 0.47; Asia (rc=0.54), America (rc=0.43) and Europe (rc=0.38). The analysis also shows that Asia developed countries have greatest impact of TQM (rc=0.56). However, the analysis of ANOVA and t-test show that there is no significant difference amongst type of country (developed and developing countries) and regions at p=0.05. In addition, the average result of rc(2) is 0.24; Asia (rc(2)=0.33), America (rc(2)=0.22) and Europe (rc(2)=0.15). Meanwhile, rc2 in developing countries (rc(2)=0.28) are higher than developed countries (rc(2)=0.21).

引用

页数：5

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