Software Development Projects: An Investigation into the Factors that Affect Software Project Success/Failure in Jordanian Firms

Software project management is one of the most challenging in software development. Proper project planning and control is not possible without a sound and reliable management. Therefore project manager must be aware of risks or inherent risks affecting the software projects. This paper presents empirical finding on the software success/failure factors that significantly contribute to software project success/failure and frequency of it occurrence in Jordanian firms. The findings demonstrate that User's misunderstanding of needed requirements is one of the reasons that lead to imperfection of requirements and changing them during working on the system, User involvement process minimizing resistance change for new system that is the user who intended to be involved within teamwork should have a positive role to protect the project and tries to convince the others with the importance of the project for the institution in all.