Social Media Analytics and Internet of Things: Survey

Due to the emergence of social media, there is a paradigm shift in the area of information production, processing and consumption. Hence, investigation in the utilization of open social media data is a relevant research topic. The openness of data, social media data, enables innovation and societal value creation. Social media analytics is an evolving research domain with interdisciplinary methods that are common in data mining such as text mining, social network analysis, trend analysis, and sentiment analysis. Also, social media analytics deals with development and evaluation of frameworks and informatics tools to process noisy and unstructured social media data. On the other hand, Internet of Things (IoT) enables the utilization of digital artifacts with well-established solutions and allows things to be connected regardless of location and time. However, a literature review about social media analytics and IoT integration is missing. In this paper, we conducted a systematic literature review of social media analytics and IoT integration. The literature review indicates that there are fewer research works done in the area of social media analytics and IoT compared to Data Mining and IoT. This paper facilitates discussion and elicits research potentials in social media analytics and IoT integration.