How to Define the User's Tolerance of Response Time in Using Mobile Applications

被引:0
作者
Zhou, R. [1 ]
Shao, S. [1 ]
Li, W. [2 ]
Zhou, L. [2 ]
机构
[1] Beihang Univ, Sch Econ & Management, Beijing, Peoples R China
[2] China Mobile Res Inst, User & Market Res Dept, Beijing, Peoples R China
来源
2016 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM) | 2016年
基金
中国国家自然科学基金;
关键词
Logarithmic function; mobile application; perception; response time; user experience;
D O I
暂无
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
System response time can greatly affect the user experience. Society has entered the mobile Internet era, and in mobile applications, as carriers of the mobile Internet, response time is an important performance index related to users' attention. Previous studies of user experience of response time have focused more on computers and websites and less on mobile applications. The current study develops an evaluation program for researching user experience of response times in mobile applications; this simulation enables users to give subjective evaluations. The results indicate the following: (1) with an increase in response time, evaluation scores gradually decrease; (2) the relationship between response time and the subjective experience of users fits a logarithmic function, which can provide relevant references for determining mobile applications' response time; and (3) this article provides insight into performance standards related to response time for mobile applications.
引用
收藏
页码:281 / 285
页数:5
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