Perceived Supervisor Support Cure: Why and How to Retain and Reengage Seasonal Employees for the Next Season

被引:10
作者
Arasli, Huseyin [1 ]
Arici, Hasan Evrim [2 ]
机构
[1] Eastern Mediterranean Univ, Fac Tourism, Famagusta, North Cyprus, Turkey
[2] Eastern Mediterranean Univ, Famagusta, North Cyprus, Turkey
关键词
Hospitality management; supervisor support; work engagement; job embeddedness; seasonal employee retention; Turkey; LEADER-MEMBER EXCHANGE; HUMAN-RESOURCE MANAGEMENT; ORGANIZATIONAL SUPPORT; WORK ENGAGEMENT; JOB-SATISFACTION; SOCIAL-EXCHANGE; MEDIATING ROLE; HOTEL EMPLOYEES; TURNOVER; PERFORMANCE;
D O I
10.5771/0949-6181-2019-1-61
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The main purpose of this study is to develop and examine a research model that depicts ways to obtain engaged and embedded seasonal employees in the hospitality industry. The model also tests the mediating role of work engagement in the effect of supervisor support on seasonal employees' job embeddedness and turnover intention. Data were collected from a sample of seasonal employees working at 5-star hotels in Antalya, Turkey. The research model was developed utilizing structural equation modelling. The results demonstrate that supervisor support is key to boosting seasonal employees' work engagement, which in turn leads to increased job embeddedness and reduced turnover intention. The discussion section offers implications, limitations, and future directions for research.
引用
收藏
页码:61 / 88
页数:28
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