The relationships between communication satisfaction, emotional intelligence and the GLOBE organizational culture dimensions of middle managers in Serbian organizations

被引：9

作者：

Nikolic, Milan ^{[1
]}

Vukonjanski, Jelena ^{[1
]}

Nedeljkovic, Milena ^{[2
]}

Hadzic, Olga ^{[2
]}

Terek, Edit ^{[1
]}

机构：

[1] Univ Novi Sad, Tech Fac, Zrenjanin, Serbia

[2] Univ Novi Sad, Fac Sci, Zrenjanin, Serbia

来源：

JOURNAL FOR EAST EUROPEAN MANAGEMENT STUDIES | 2014年 / 19卷 / 04期

关键词：

emotional intelligence; communication satisfaction; GLOBE dimensions; power distance; collectivism;

D O I：

10.1688/JEEMS-2014-04-Nikolic

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The focus of this paper is the relationship between internal communication satisfaction and emotional intelligence. Moreover, we also investigated the impact of the GLOBE organizational culture dimensions as moderators of the relationship between the emotional intelligence of middle managers and their communication satisfaction in Serbian organizations. We show that some communication satisfaction dimensions strongly correlate with some emotional intelligence abilities of middle managers and that these correlations are under the moderating influence of the GLOBE dimensions. With these managers will be able to identify the components of emotional intelligence and GLOBE organizational culture dimensions that are vital for them and their organizations.

引用

页码：387 / 412

页数：26

共 44 条

[1] [Anonymous], 2002, PRIMAL LEADERSHIP LE
[2] [Anonymous], 2006, Working with Emotional Intelligence
[3] [Anonymous], RACJI HOD
[4] [Anonymous], 1997, TORONTO CANADA MULTI, DOI DOI 10.1016/J.NDTEINT.2009.11.003
[5] Bakacsi Gy., 1999, MANAGEMENT ORG FIRM, P111
[6] THE MODERATOR MEDIATOR VARIABLE DISTINCTION IN SOCIAL PSYCHOLOGICAL-RESEARCH - CONCEPTUAL, STRATEGIC, AND STATISTICAL CONSIDERATIONS
BARON, RM
KENNY, DA
[J]. JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1986, 51 (06) : 1173 - 1182
[7] Citizenship and impression management: Good soldiers or good actors?
Bolino, MC
[J]. ACADEMY OF MANAGEMENT REVIEW, 1999, 24 (01) : 82 - 98
[8] The effects of organizational communication on job satisfaction and organizational commitment in a land ambulance service and the mediating role of communication satisfaction
Carriere, Jules
Bourque, Christopher
[J]. CAREER DEVELOPMENT INTERNATIONAL, 2009, 14 (01) : 29 - 49
[9] Cherniss C., 2001, The emotionally intelligent workplace: How to select for, measure, and improve emotional intelligence in individuals, groups, and organizations, P3
[10] Conye R.K., 1999, Group Dynamics: Theory, Research and Practice, V3, P40

← 1 2 3 4 5 →