Supporting Effortless Coordination: 25 Years of Awareness Research

被引：67
作者：
Gross, Tom [1 ]
机构：
[1] Univ Bamberg, Human Comp Interact Grp, D-96047 Bamberg, Germany
来源：
COMPUTER SUPPORTED COOPERATIVE WORK-THE JOURNAL OF COLLABORATIVE COMPUTING AND WORK PRACTICES | 2013年 / 22卷 / 4-6期
关键词：
awareness; coordination; computer-supported cooperative work; survey; history; COOPERATIVE WORK; DESIGN; COLLABORATION; SYSTEMS;
D O I：
10.1007/s10606-013-9190-x
中图分类号：
TP39 [计算机的应用];
学科分类号：
081203 ; 0835 ;
摘要：
Significant progress has been made in awareness research in Computer-Supported Cooperative Work over the last 25 years. This survey addresses awareness and effortless coordination-that is, how a mutual understanding in distributed teams can be gained and maintained, while still keeping the team members' coordination efforts to a minimum. I characterise the origins of awareness and its ethnographically-informed and the technology-oriented roots, and discuss the notion of awareness. I review technical solutions for awareness support-both in applications as seen by users, and in base technology as seen by developers. Design tensions in awareness research and solutions are identified. A discussion contrasts awareness as seen from a users' activity and effort perspective versus awareness as seen from a systems' support and automation perspective.
引用
收藏
页码：425 / 474
页数：50
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