Enterprise Knowledge Management Performance Evaluation Based on Balanced Scorecard

被引：0

作者：

Zhou Zhiying ^{[1
]}

Jiang Yu ^{[1
]}

Qiu Lingzhen ^{[1
]}

机构：

[1] Zhejiang Wanli Univ, Sch Business, Hangzhou 315100, Zhejiang, Peoples R China

来源：

PROCEEDINGS OF HANGZHOU CONFERENCE ON MANAGEMENT OF TECHNOLOGY (MOT 2008) | 2008年

关键词：

Knowledge Management; Performance evaluation; Balanced Scorecard; Analytical Hierarchy Process;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

As an important part of Knowledge Management (KM) the KM performance evaluation tries to find out the key factors restraining the enhancement of the enterprises' performance. This paper will analyze the application of the Balanced Scorecard (BSC) method in corporative knowledge management. Then a simple but applicable performance evaluation model based on the BSC will be introduced. Finally the Analytical Hierarchy Process (AHP) is used to evaluate the model effectiveness.

引用

页码：481 / 487

页数：7