Outcomes of a Brief Program, REORDER, to Promote Consumer Recovery and Family Involvement in Care

Objective: The Recovery-Oriented Decisions for Relatives' Support (REORDER) intervention is an innovative, manuafized protocol utilizing shared decision-making principles with persons who have serious mental illnesses to promote recovery and encourage consideration of family involvement in care. This study compared REORDER to enhanced treatment as usual in a randomized design. Methods: Participants included 226 veterans with serious mental illness whose relatives had low rates of contact with treatment staff. REORDER involved up to three consumer sessions followed by up to three relative educational sessions if the consumer and relative consented. Individuals were assessed at baseline and six months later. Results: Eighty-five percent of the 111 randomly assigned REORDER participants attended at least one REORDER consumer session; of those, 59% had at least one family session. REORDER participants had significantly reduced paranoid ideation and increased recovery at follow-up. Conclusions: Participation in REORDER led to marked increases in family participation and improved consumer outcomes.