Dialogic Accounting and Stakeholder Engagement Through Social Media: The Case of Top-Ranked Universities

被引:24
作者
Bellucci, Marco [1 ]
Biagi, Sara [2 ]
Manetti, Giacomo [3 ,4 ,5 ]
机构
[1] Univ Florence, Accounting, Florence, Italy
[2] Univ Pisa, Business Adm & Management, Pisa, Italy
[3] Univ Florence, Accounting, Dept Econ & Management, Florence, Italy
[4] Univ Florence Financial Budgeting, Florence, Italy
[5] Italian Natl Univ Council CUN, Area Econ Stat & Business Studies 13, Rome, Italy
关键词
Stakeholder engagement; Social media; Dialogic accounting; Universities; QS World University Rankings; WEB SITES; TECHNOLOGIES; LEGITIMACY; GOVERNMENT; FACEBOOK; ACCOUNTABILITY; DIFFUSION; INTERNET; IMPACT;
D O I
10.1353/rhe.2019.0032
中图分类号
G40 [教育学];
学科分类号
040101 ; 120403 ;
摘要
This study examines whether online interaction through social media is used as a mechanism of dialogic accounting and stakeholder engagement by top-ranked universities. Our research adopts a quantitative methodology based on the Content Analysis of the Facebook and Twitter accounts of the top 200 universities in the QS World University Rankings. Our analysis confirms that many universities take advantage of social media to provide public information and engage stakeholders. This highlights some early signs of dialogic accounting and the attempts of top-ranked universities to create spaces for stakeholders whose opinions are ignored in traditional accounting.
引用
收藏
页码:1145 / 1184
页数:40
相关论文
共 50 条
[41]   Terms of engagement: Analyzing public engagement with organizations through social media [J].
Smith, Brian G. ;
Gallicano, Tiffany Derville .
COMPUTERS IN HUMAN BEHAVIOR, 2015, 53 :82-90
[42]   Enhancing Citizen Participation through Social Media Engagement: The Case of Czech Municipal Facebook [J].
Svirak, Nikola ;
Urbanek, Tomas .
SCIENTIFIC PAPERS OF THE UNIVERSITY OF PARDUBICE-SERIES D-FACULTY OF ECONOMICS AND ADMINISTRATION, 2023, 31 (01)
[43]   The Small BusinessResponsible Entrepreneurship and Stakeholder Engagement through Digital Media [J].
Camille, Mark Anthony ;
Costa, Rui Augusto .
PROCEEDINGS OF THE 13TH EUROPEAN CONFERENCE ON INNOVATION AND ENTREPRENEURSHIP (ECIE 2018), 2018, :149-156
[44]   Stakeholder engagement in carbon reduction engineering: A perspective analysis of production optimization leveraging social-media interactions [J].
El Hathat, Zakaria ;
Venkatesh, V. G. ;
Sreedharan, V. Raja ;
Zouadi, Tarik ;
Shi, Yangyan ;
Arunmozhi, Manimuthu .
COMPUTERS & INDUSTRIAL ENGINEERING, 2025, 200
[45]   Can social media improve stakeholder engagement and communication of Sustainable Development Goals? A cross-country analysis (vol 177, 121525, 2022) [J].
De Luca, Francesco ;
Iaia, Lea ;
Mehmood, Asad ;
Vrontis, Demetris .
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE, 2022, 182
[46]   Rural place branding through social media: a stakeholder strategy perspective [J].
Stylianou, Christiana ;
Pipyros, Kosmas ;
Aslanides, Anastasia .
WORLDWIDE HOSPITALITY AND TOURISM THEMES, 2025, 17 (01) :62-76
[47]   Interactivity strategies and engagement in universities' social media communication: insights from Latin America, Europe and the United States [J].
Capriotti, Paul ;
Zeler, Ileana ;
Martinez-Reig, David .
CUADERNOS INFO, 2024, (59) :227-250
[48]   Application of New Technologies in Social Media Analytics: Enhancing User Engagement at Global Universities [J].
Poturak, Mersid ;
Obucic, Engin ;
Keco, Dino ;
Mekic, Ensar .
NEW TECHNOLOGIES, DEVELOPMENT AND APPLICATION VII, VOL 2, NT-2024, 2024, 1070 :413-422
[49]   Sustaining customer engagement through social media brand communities [J].
Riley, Jen .
JOURNAL OF GLOBAL SCHOLARS OF MARKETING SCIENCE, 2020, 30 (04) :344-357
[50]   Public engagement through social media: the spending review experience [J].
Agostino, Deborah ;
Arena, Marika ;
Catalano, Giuseppe ;
Erbacci, Angelo .
PUBLIC MONEY & MANAGEMENT, 2017, 37 (01) :55-62