Does Trust in the Performance Measurement Organization Influence How Public Managers Use Performance Information?

被引:18
作者
Zhang, Hongchun [1 ]
Van de Walle, Steven [2 ]
Zhuo, Yue [3 ]
机构
[1] Guizhou Univ, Publ Management, Sch Publ Adm, Guiyang, Guizhou, Peoples R China
[2] Univ Leuven, Publ Management, Publ Governance Inst, KU Leuven, Leuven, Belgium
[3] Xiamen Univ, Publ Management, Sch Publ Affairs, Xiamen, Fujian, Peoples R China
关键词
Chinese local government; performance information use; performance measurement; trust; INTERPERSONAL-TRUST; SOURCE CREDIBILITY; CAPACITY; FEEDBACK;
D O I
10.1080/15309576.2016.1239583
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Performance information use by public managers depends on their trust in the source of such information. Using data from Chinese counties, this article proposes a model in which the production and use of performance information are separated. Performance information use by public managers is a tridimensional construct. Research findings demonstrate that perceived ability of the performance measurement organization influences internal use and public accountability use, but not hierarchical accountability use. While perceived integrity of the supplier has a positive impact on all three dimensions of use, perceived benevolence of the supplier does not influence the use of performance information.
引用
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页码:409 / 430
页数:22
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