From conflict to crisis in collaborative NPD

被引:23
作者
Lynch, Patrick [1 ]
O'Toole, Thomas [1 ]
Biemans, Wim [2 ]
机构
[1] Waterford Inst Technol, Sch Business, Waterford, Ireland
[2] Univ Groningen, Fac Econ & Business, NL-9700 AV Groningen, Netherlands
关键词
Crisis in collaboration; Co-development; New product development; Relationship management; Relationship conflict; MANAGING SELLER-BUYER; PRODUCT DEVELOPMENT; SUPPLIER INTEGRATION; SOCIAL-STRUCTURE; MANAGEMENT; INNOVATION; INTERFIRM; NETWORKS; MODEL; PARTNERSHIPS;
D O I
10.1016/j.jbusres.2013.05.019
中图分类号
F [经济];
学科分类号
02 ;
摘要
While manufacturer-supplier co-development of projects can contribute shared knowledge and expertise, such commitment also presents managerial challenges, particularly where crisis threatens the entire project. This paper explores how crisis is manifested, amplified, handled, and its outcomes in two longitudinal case studies, one between a food manufacturer and its packaging supplier and another between a window manufacturer and its software supplier. The analysis, the first to focus on co-development crisis, results in a better understanding of crisis episodes and in propositions around the crisis management challenges in co-developing new product projects. (C) 2013 Elsevier Inc. All rights reserved.
引用
收藏
页码:1145 / 1153
页数:9
相关论文
共 76 条
[1]   Trust as sensemaking: the microdynamics of trust in interfirm alliances [J].
Adobor, H .
JOURNAL OF BUSINESS RESEARCH, 2005, 58 (03) :330-337
[2]  
Adobor H., 2006, Business Horizons, V49, P473, DOI 10.1016/j.bushor.2006.03.003
[3]   The effects of top management team size and interaction norms on cognitive and affective conflict [J].
Amason, AC ;
Sapienza, HJ .
JOURNAL OF MANAGEMENT, 1997, 23 (04) :495-516
[5]   Together we share? Competitive and collaborative supplier interests in product development [J].
Andersen, Poul Houman ;
Drejer, Ina .
TECHNOVATION, 2009, 29 (10) :690-703
[6]   Learning from failure: Towards an evolutionary model of collaborative ventures [J].
Arino, A ;
de la Torre, J .
ORGANIZATION SCIENCE, 1998, 9 (03) :306-325
[7]  
Arino A., 2000, EUR MANAG J, V18, P173, DOI DOI 10.1016/S0263-2373(99)00089-4
[8]  
Arino A., 2002, CALIFORNIA MANAGEMEN, V44, P109
[9]  
Ashmos D.P., 2002, J MANAGERIAL ISSUES, V14, P198
[10]   CONSTRUCTIVE ROLE OF INTERORGANIZATIONAL CONFLICT [J].
ASSAEL, H .
ADMINISTRATIVE SCIENCE QUARTERLY, 1969, 14 (04) :573-582