The effects of leadership style on employee well-being in hospitality

被引:152
作者
Kara, Derya [1 ]
Uysal, Muzaffer [2 ]
Sirgy, M. Joseph [3 ]
Lee, Gyumin [4 ]
机构
[1] Gazi Univ, Commerce & Tourism Educ Fac, Dept Tourism Management Educ, Ankara, Turkey
[2] Virginia Polytech Inst & State Univ, Pamplin Coll Business, Dept Hospitality & Tourism Management, Blacksburg, VA 24061 USA
[3] Virginia Polytech Inst & State Univ, Pamplin Coll Business, Dept Mkt, Blacksburg, VA 24061 USA
[4] Kyung Hee Univ, Sch Hospitality Management, Coll Hotel & Tourism Management, Seoul, South Korea
关键词
Transformational leadership; Transactional leadership; Quality of work life; Quality of life; Employee well-being; Employee burnout; Organizational commitment; 5-Star hotels; QUALITY-OF-LIFE; TRANSFORMATIONAL LEADERSHIP; WORK-LIFE; TRANSACTIONAL LEADERSHIP; MEDIATING ROLE; FIT INDEXES; SATISFACTION; COMMITMENT; PERCEPTIONS; PERFORMANCE;
D O I
10.1016/j.ijhm.2013.02.001
中图分类号
F [经济];
学科分类号
02 ;
摘要
We conducted a study to test the notion that transformational leadership style is more effective than transactional leadership style by fostering employee well-being (enhancing quality of work life and life satisfaction as well as increasing organizational commitment and decreasing employee burnout. We surveyed 443 employees at 5-star hotels in Turkey. The results provide support for the positive effect of transformational leadership in the hospitality industry, which implies that hospitality managers should be trained to use a transformational leadership style to enhance employee well-being. (C) 2013 Elsevier Ltd. All rights reserved.
引用
收藏
页码:9 / 18
页数:10
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