Towards a Collaborative Approach to Decision Making Based on Ontology and Multi-Agent System

The coordination and cooperation of all the stakeholders involved is a decisive point for the control and the resolution of problems. In the insecurity events, the resolution should refer to a plan that defines a general framework of the procedures to be undertaken and the instructions to be complied with; also, a more precise process must be defined by the actors to deal with the case represented by the particular problem of the current situation. Indeed, this process has to cope with a dynamic, unstable and unpredictable environment, due to the heterogeneity and multiplicity of stakeholders, and finally due to their possible geographical distribution. In this article, we will present the first steps of validation of a collaborative decision-making approach in the context of crisis situations such as road accidents. This approach is based on ontologies and multi-agent systems. (C) 2019 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0) Peer-review under responsibility of the scientific committee of the CENTERIS -International Conference on ENTERprise Information Systems / ProjMAN - International Conference on Project MANagement / HCist - International Conference on Health and Social Care Information Systems and Technologies.