Improving supply chain information sharing using Design for Six Sigma

被引:20
|
作者
Mitchell, Erin M. [1 ]
Kovach, Jamison V. [1 ]
机构
[1] Univ Houston, Dept Informat & Logist Technol, 312 Technol Bldg, Houston, TX 77204 USA
关键词
Design for Six Sigma; Supply chain; Transportation; Information sharing; Case study; PERFORMANCE; PRODUCTS; IMPACT; MODEL;
D O I
10.1016/j.iedee.2015.02.002
中图分类号
F [经济];
学科分类号
02 ;
摘要
Accurate and reliable information is needed to support decision-making processes. Due to the large number of participants typically involved in supply chain operations, organizations often find that it is difficult to effectively share information within a supply chain; hence, this research examined ways to improve information sharing within supply chain operations for one marine transportation services organization. An action research, case study approach used the Design for Six Sigma (DFSS) methodology to design an information technology solution that effectively communicates information between the layers within the supply chain regarding the movement of materials via inland tank barges. The comparative analysis of verification and baseline measurements conducted suggests this project was successful because the new process fulfilled the needs of the work environment for which it was designed. For the organization that participated in this research, the successful adoption of the new approach for information sharing improved communication and decision making within their supply chain. (C) 2014 AEDEM. Published by Elsevier Espana, S.L.U.
引用
收藏
页码:147 / 154
页数:8
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