Optimization of business processes with the use of microlocation tools based on the Industry 4.0 concept

The dynamic development of information technology enables the implementation of tools that improve business processes in enterprises with an unregulated flow path. The use of intelligent systems within the framework of the concept of Industry 4.0 makes it possible to monitor the resources and processes in real time in order to perform efficient inference and modelling of the workspace, shortening in this way the path of implementation. The aim of the article is to analyse the possibility of using microlocation tools in the optimization of business processes. The adopted method of the analysis of literature covering the field of the Industry 4.0 concept and the use of individual case method for Indoorway InSites 4.0 tools allow to present potential benefits for business while their extended recognition may become the basis for further research. Flexible shaping of workspace generates savings due to both the rationalization of the space utilisation and elimination of the phenomenon of hidden waste, which is particularly important for organizations with unregulated process paths. The synergistic benefits of lean management, Industry 4.0 and microlocalization tools are commonly used, and on the market are available intuitive, relatively cheap tools, the implementation time of which does not exceed several hours.