Personnel scheduling: A literature review

被引：533

作者：

Van den Bergh, Jorne ^{[1
,2
]}

Belien, Jeroen ^{[1
,2
]}

De Bruecker, Philippe ^{[1
,2
]}

Demeulemeester, Erik ^{[2
]}

De Boeck, Liesje ^{[1
,2
]}

机构：

[1] Hgsk Univ Brussel, Ctr Informat Modeling & Simulat, B-1000 Brussels, Belgium

[2] Katholieke Univ Leuven, Fac Econ & Business, Dept Decis Sci & Informat Management, Res Ctr Operat Management, B-3000 Louvain, Belgium

来源：

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH | 2013年 / 226卷 / 03期

关键词：

Workforce; Staffing; Scheduling; Literature review; PARTICLE SWARM OPTIMIZATION; COLUMN GENERATION APPROACH; INTEGER PROGRAMMING-MODEL; WORKING TIME ACCOUNTS; CALL CENTER; HIERARCHICAL WORKFORCE; NEIGHBORHOOD SEARCH; GENETIC ALGORITHM; EMERGENCY-DEPARTMENT; ASSIGNMENT PROBLEM;

D O I：

10.1016/j.ejor.2012.11.029

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This paper presents a review of the literature on personnel scheduling problems. Firstly, we discuss the classification methods in former review papers. Secondly, we evaluate the literature in the many fields that are related to either the problem setting or the technical features. Each perspective is presented as a table in which the classification is displayed. This method facilitates the identification of manuscripts related to the reader's specific interests. Throughout the literature review, we identify trends in research on personnel staffing and scheduling, and we indicate which areas should be subject to future research. (C) 2012 Published by Elsevier B.V.

引用

页码：367 / 385

页数：19

共 306 条

[1] Reinventing crew scheduling at Netherlands railways [J].