共 123 条
[3]
ABRAMS R, 1989, CONVULSIVE THER, V5, P1
[4]
Albert Stuart., 1985, RES ORGAN BEHAV, V7, P263, DOI DOI 10.1177/1059601112473815
[6]
ANDERSON EW, 1994, SERVICE QUALITYI NEW
[7]
Andreassen T., 1998, J SERV RES-US, V1, P82, DOI DOI 10.1177/109467059800100107
[8]
ANDREASSEN TW, 1994, J PUBLIC SECTOR MANA, V7, P16
[9]
[Anonymous], J MARKETING MANAGEME
[10]
[Anonymous], CORPORATE REPUTATION