Diagnostic benchmarking for small- and medium-sized enterprises

被引:3
作者
Nelder, GP [1 ]
Skandalakis, A [1 ]
机构
[1] Cranfield Univ, CIM Inst, Cranfield MK43 0AL, Beds, England
关键词
benchmarking; enterprise assessment; knowledge transfer; needs analysis; performance measurement; small- and medium-sized enterprises;
D O I
10.1243/0954405991516804
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Benchmarking can be described as an alliance between partners to share information on practices, processes and measures to stimulate innovative improvement in corporate performance. Small- and medium-sized manufacturing enterprises are reluctant to participate in benchmarking studies due to lack of time, financial and personnel resources, and difficulty in selecting partners. A diagnostic benchmarking process has been developed to meet the requirements of smaller enterprises. The process involves a business needs analysis, which provides participating companies with a fresh perspective on their strengths and weaknesses. The analysis connects to business performance, and is supplemented by a benchmarking study to help the company progress towards best practice excellence.
引用
收藏
页码:323 / 327
页数:5
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