Effects of an Informational Brochure, Lottery-Based Financial Incentive, and Public Posting on Absenteeism of Direct-Care Human Services Employees

被引:12
作者
Luiselli, James K. [1 ]
Reed, Florence D. DiGennaro
Christian, Walter P.
Markowski, Andrea
Rue, Hanna C.
Amand, CarrieAnne St.
Ryan, Chad J. [2 ]
机构
[1] Ben May Inst, Predoctoral Internship Program Clin Psychol, Randolph, MA 02368 USA
[2] Ben May Inst, Sch Support Serv, Randolph, MA 02368 USA
关键词
staff absenteeism; applied behavior analysis; organizational behavior management; PERFORMANCE FEEDBACK; STAFF ABSENTEEISM; BEHAVIOR; PROGRAM; SCHOOL;
D O I
10.1177/0145445508320624
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Chronic absenteeism is a problem encountered by many human services organizations. Large-scale intervention projects to reduce staff absences have incorporated applied behavior analysis methods but there are few studies in the extant literature. In the present study, the authors record staff absenteeism at a specialized school for students with developmental disabilities during a baseline phase and following implementation of a systems-change intervention that included distribution of an informational brochure, lottery-based financial incentive, and public posting. Intervention is found to be associated with improved staff attendance and reduced "lost wages." Practice and research implications are discussed.
引用
收藏
页码:175 / 181
页数:7
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