A Web-Based Co-Creation and User Engagement Method and Platform

被引:2
|
作者
Tocchetti, Andrea [1 ]
Corti, Lorenzo [1 ]
Brambilla, Marco [1 ]
Di Marco, Diletta [2 ]
机构
[1] Politecn Milan, Dipartimento Elettron Informaz & Bioingn, Milan, Italy
[2] Politecn Milan, Dipartimento Ingn Gest, Milan, Italy
来源
WEB ENGINEERING, ICWE 2021 | 2021年 / 12706卷
关键词
Crowdsourcing; Gamification; Co-creation; Policy-making; INNOVATION;
D O I
10.1007/978-3-030-74296-6_38
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
In recent years, new methods to engage citizens in deliberative processes of governments and institutions have been studied. Such methodologies have become a necessity to assure the efficacy and longevity of policies. Several tools and solutions have been proposed while trying to achieve such a goal. The dual problem to citizen engagement is how to provide policy-makers with useful and actionable insights stemming from those processes. In this paper, we propose a research featuring a method and implementation of a crowdsourcing and co-creation technique that can provide value to both citizens and policy-makers engaged in the policy-making process. Thanks to our methodology, policy-makers can design challenges for citizens to partake, cooperate and provide their input. We also propose a web-based tool that allow citizens to participate and produce content to support the policy-making processes through a gamified interface that focuses on emotional and vision-oriented content.
引用
收藏
页码:496 / 501
页数:6
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