Design and Application of a Citizen Participation Tool to Improve Public Management of Drought Situations

The growing scarcity of water for human consumption in southern Europe is driving today's public administrations to search for new ways of optimising its availability. Within this context, the purpose of this paper is to analyse whether citizen participation is an appropriate way of improving the management of available water, as several international organisations suggest. This study is part of a research project carried out by the University of Seville in Spain on behalf of the city of Seville's metropolitan water supply company, hereinafter EMASESA. A qualitative method is applied in this research using pre-mortem testing techniques, enabling a specific participation tool to be designed, called the EMASESA Water Observatory, which this article describes in detail. The tool produced specific measures aimed at better addressing drought situations. In view of the practical application of this newly designed tool, we conclude that citizen participation is indeed useful in identifying solutions to improve public water policies and drought management. It is also concluded that the tool's design calling for active participation is a positive factor in its application. Finally, the tool has also demonstrated that it generates knowledge that can be used to address other water-related issues and challenges, beyond those related to water availability.