AI Chatbot Design during an Epidemic like the Novel Coronavirus

被引:75
作者
Battineni, Gopi [1 ]
Chintalapudi, Nalini [1 ]
Amenta, Francesco [1 ,2 ]
机构
[1] Univ Camerino, Sch Pharmaceut Sci & Hlth Prod, E Hlth & Telemed Ctr, I-62032 Camerino, Italy
[2] Int Med Radio Ctr Fdn CIRM, Studies & Res Dept, I-00144 Rome, Italy
关键词
nCOV-19; AI; chat bots; artificial intelligence markup language (AIML); functionalities;
D O I
10.3390/healthcare8020154
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Since the discovery of the Coronavirus (nCOV-19), it has become a global pandemic. At the same time, it has been a great challenge to hospitals or healthcare staff to manage the flow of the high number of cases. Especially in remote areas, it is becoming more difficult to consult a medical specialist when the immediate hit of the epidemic has occurred. Thus, it becomes obvious that if effectively designed and deployed chatbot can help patients living in remote areas by promoting preventive measures, virus updates, and reducing psychological damage caused by isolation and fear. This study presents the design of a sophisticated artificial intelligence (AI) chatbot for the purpose of diagnostic evaluation and recommending immediate measures when patients are exposed to nCOV-19. In addition, presenting a virtual assistant can also measure the infection severity and connects with registered doctors when symptoms become serious.
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页数:8
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