Competitive Pricing Strategies for Software and SaaS Products

被引:13
作者
Zhang, Zan [1 ]
机构
[1] Beihang Univ, Sch Econ & Management, Beijing 100191, Peoples R China
基金
中国国家自然科学基金;
关键词
pricing; competitive strategy; customer segments; price discrimination; game theory; QUALITY; SERVICE;
D O I
10.1016/j.im.2020.103367
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
We study the pricing strategies for a software firm and an entrant software-as-a-service (SaaS) firm in two customer markets: the market composed of the incumbent's past customers and the market of new customers. We build a game theoretical model to investigate how user costs and the quality differential between products affect firms' pricing in different customer markets. Our findings show that it is not always optimal for the software firm to price discriminate between its old users and the new customers. The entrant firm would be better off acquiring only the new customers when the SaaS quality is sufficiently low.
引用
收藏
页数:7
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