We study the pricing strategies for a software firm and an entrant software-as-a-service (SaaS) firm in two customer markets: the market composed of the incumbent's past customers and the market of new customers. We build a game theoretical model to investigate how user costs and the quality differential between products affect firms' pricing in different customer markets. Our findings show that it is not always optimal for the software firm to price discriminate between its old users and the new customers. The entrant firm would be better off acquiring only the new customers when the SaaS quality is sufficiently low.
机构:
Univ Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USA
Korea Univ, Sch Business, Seoul 136701, South KoreaUniv Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USA
August, Terrence
Niculescu, Marius Florin
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Georgia Inst Technol, Scheller Coll Business, Atlanta, GA 30308 USAUniv Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USA
Niculescu, Marius Florin
Shin, Hyoduk
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Univ Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USAUniv Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USA
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Univ N Carolina, Kenan Flagler Business Sch, Mkt Area, Chapel Hill, NC 27599 USAUniv N Carolina, Kenan Flagler Business Sch, Mkt Area, Chapel Hill, NC 27599 USA
Balasubramanian, Sridhar
Bhattacharya, Shantanu
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Singapore Management Univ, LKCSB, Singapore 178899, SingaporeUniv N Carolina, Kenan Flagler Business Sch, Mkt Area, Chapel Hill, NC 27599 USA
Bhattacharya, Shantanu
Krishnan, Vish V.
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Univ Calif San Diego, Innovat Technol & Operat Area, Rady Sch Management, La Jolla, CA 92093 USAUniv N Carolina, Kenan Flagler Business Sch, Mkt Area, Chapel Hill, NC 27599 USA
机构:
Univ Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USA
Korea Univ, Sch Business, Seoul 136701, South KoreaUniv Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USA
August, Terrence
Niculescu, Marius Florin
论文数: 0引用数: 0
h-index: 0
机构:
Georgia Inst Technol, Scheller Coll Business, Atlanta, GA 30308 USAUniv Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USA
Niculescu, Marius Florin
Shin, Hyoduk
论文数: 0引用数: 0
h-index: 0
机构:
Univ Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USAUniv Calif San Diego, Rady Sch Management, La Jolla, CA 92093 USA
机构:
Univ N Carolina, Kenan Flagler Business Sch, Mkt Area, Chapel Hill, NC 27599 USAUniv N Carolina, Kenan Flagler Business Sch, Mkt Area, Chapel Hill, NC 27599 USA
Balasubramanian, Sridhar
Bhattacharya, Shantanu
论文数: 0引用数: 0
h-index: 0
机构:
Singapore Management Univ, LKCSB, Singapore 178899, SingaporeUniv N Carolina, Kenan Flagler Business Sch, Mkt Area, Chapel Hill, NC 27599 USA
Bhattacharya, Shantanu
Krishnan, Vish V.
论文数: 0引用数: 0
h-index: 0
机构:
Univ Calif San Diego, Innovat Technol & Operat Area, Rady Sch Management, La Jolla, CA 92093 USAUniv N Carolina, Kenan Flagler Business Sch, Mkt Area, Chapel Hill, NC 27599 USA