Perception of Maintenance Management Strategy on Healthcare Facilities

被引：41

作者：

Abd Rani, Nahdatul Arm ^{[1
]}

Baharum, Mohamad Rizal ^{[1
]}

Akbar, Anis Rosniza Nizam ^{[2
]}

Nawawi, Abdul Hadi ^{[2
]}

机构：

[1] Univ Malaya, Fac Built Environm, Kuala Lumpur, Malaysia

[2] Univ Teknol MARA, Fac Architecture Planning & Surveying, Shah Alam, Malaysia

来源：

ASIAN CONFERENCE ON ENVIRONMENT-BEHAVIOUR STUDIES (ACE-BS 2014 SEOUL) | 2015年 / 170卷

关键词：

Maintenance; customer satisfaction; healthcare; facilities management; PERFORMANCE;

D O I：

10.1016/j.sbspro.2015.01.037

中图分类号：

X [环境科学、安全科学];

学科分类号：

08 ; 0830 ;

摘要：

Main objective of this research is to look into the relationship between maintenance strategies implemented in healthcare facilities. The aim of this paper is to provide an overview of types of maintenance strategy applied to maintain facilities while satisfying the end user. Interviews and surveys were conducted to generate data from facility managers and end users in selected hospitals. The results show that there is a relationship between types of maintenance strategy implemented and end user satisfaction. Null Hypothesis was rejected due to the level of significant p>0.05 and p>0.01. (C) 2015 The Authors. Published by Elsevier Ltd.

引用

页码：272 / 281

页数：10

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