The role of job design and mechanism in motivating feedback-seeking behaviour in transportation service

被引：6
作者：
Cheng, Jen-Wei [1 ]
Lu, Kuo-Ming [1 ]
机构：
[1] Natl Taiwan Univ Sci & Technol, Dept Business Adm, Taipei 106, Taiwan
来源：
SERVICE INDUSTRIES JOURNAL | 2012年 / 32卷 / 13期
关键词：
job design; job enrichment; psychological meaningfulness; feedback seeking; LEADER-MEMBER EXCHANGE; GOAL ORIENTATION; PSYCHOLOGICAL CONDITIONS; ORGANIZATIONAL RESEARCH; CHARACTERISTICS MODEL; SELF-EFFICACY; WORK DESIGN; CONSEQUENCES; RESOURCE; MOTIVES;
D O I：
10.1080/02642069.2011.574278
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Employee feedback-seeking behaviour is important to improve job performance and organizational effectiveness. This study investigates the mediating role of psychological meaningfulness on job design and feedback-seeking behaviour. The study draws on empirical data gathered from 681 employees in a transportation service company in Taiwan, and uses structural equation modelling to test our proposed model. Empirical results suggest that psychological meaningfulness plays a crucial and mediating role in the relationships between job enrichment, work-role fit and feedback-seeking behaviour. The implications for practitioners are to stress the role of job design and its mediating process for feedback-seeking behaviour.
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页码：2047 / 2057
页数：11
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