Do older patients and their family caregivers agree about the quality of chronic illness care?

被引:16
作者
Giovannetti, Erin R. [1 ,2 ]
Reider, Lisa [3 ]
Wolff, Jennifer L. [3 ]
Frick, Kevin D. [3 ]
Boult, Chad [3 ]
Steinwachs, Don [3 ]
Boyd, Cynthia M. [2 ,3 ]
机构
[1] Natl Comm Qual Assurance, Washington, DC 20005 USA
[2] Johns Hopkins Univ, Sch Med, Dept Med, Div Geriatr Med & Gerontol, Baltimore, MD 21205 USA
[3] Johns Hopkins Bloomberg Sch Publ Hlth, Dept Hlth Policy & Management, Baltimore, MD USA
基金
美国医疗保健研究与质量局;
关键词
quality of care; caregiver; primary care; MULTIPLE PROXY PERSPECTIVES; HEALTH-CARE; OF-LIFE; GUIDED CARE; CONCEPTUAL-FRAMEWORK; RESEARCH AGENDA; ADULTS; INFORMATION; SATISFACTION; RELIABILITY;
D O I
10.1093/intqhc/mzt052
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Family caregivers often accompany patients to medical visits; however, it is unclear whether caregivers rate the quality of patients care similarly to patients. This study aimed to (1) quantify the level of agreement between patients and caregivers reports on the quality of patients care and (2) determine how the level of agreement varies by caregiver and patient characteristics. Cross-sectional analysis. Multimorbid older (aged 65 and above) adults and their family caregivers (n 247). Quality of care was rated separately by patients and their caregivers using the Patient Assessment of Chronic Illness Care (PACIC) instrument. The level of agreement was examined using a weighted kappa statistic (K-w). Agreement of caregivers and patients PACIC scores was low (K-w 0.15). Patients taking ten or more medications per day showed less agreement with their caregivers about the quality of care than patients taking five or fewer medications (K-w 0.03 and 0.34, respectively, P 0.05). Caregivers who reported greater difficulty assisting patients with health care tasks had less agreement with patients about the quality of care being provided when compared with caregivers who reported no difficulty (K-w 0.05 and 0.31, respectively, P .05). Patientcaregiver dyads had greater agreement on objective questions than on subjective questions (K-w 0.25 and 0.15, respectively, P 0.05). Patientcaregiver dyads following a more complex treatment plan (i.e. taking many medications) or having more difficulty following a treatment plan (i.e. having difficulty with health care tasks) had less agreement. Future qualitative research is needed to elucidate the underlying reasons patients and caregivers rate the quality of care differently.
引用
收藏
页码:515 / 524
页数:10
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