Disentangling the effects of efficacy-facilitating informational support on health resilience in online health communities based on phrase-level text analysis

被引:25
作者
Park, Insu [1 ]
Sarnikar, Surendra [2 ]
Cho, Jeewon [3 ]
机构
[1] Dakota State Univ, Dept Informat Syst, Coll Business & Informat Syst, Madison, SD 57042 USA
[2] Calif State Univ East Bay, Dept Management, Coll Business & Econ, Hayward, CA 94542 USA
[3] Oregon State Univ, Coll Business, Dept Management, Corvallis, OR 97331 USA
关键词
Health resilience; Directed content analysis; Self-efficacy; Response efficacy; Text analytics; Helpfulness; SOCIAL SUPPORT; SELF-EFFICACY; PROTECTION MOTIVATION; CHRONIC ILLNESS; ORGANIZATIONAL-BEHAVIOR; POSITIVE EMOTIONS; GOAL DIFFICULTY; CARE; DETERMINANTS; CANCER;
D O I
10.1016/j.im.2020.103372
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This study examines the different types of supportive messages posted on a forum at online Healthcare communities (OHCs), which facilitate user self-efficacy and response-efficacy and an issue of how such informational messages encourage users to enhance their health resilience via goal-setting for health improvement. We theorize that self-efficacy-oriented messages affect helpfulness, focusing on the efficiency of the implementation, while. response-efficacy-oriented messages influence the relationships among helpfulness, goal-settings, and health resilience based on the outcome expectancy. Using a computer assisted approach which allows for the directed content analysis, we test a conceptual model with the text-data collected from an OHC.
引用
收藏
页数:15
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