In-depth analysis of delays to patient discharge: a metropolitan teaching hospital experience

被引:60
作者
Hendy, P. [1 ]
Patel, J. H. [1 ]
Kordbacheh, T. [1 ]
Laskar, N. [1 ]
Harbord, M. [1 ]
机构
[1] Chelsea & Westminster, London, England
关键词
delayed discharge; patient experience; patient journey; Quality; Innovation; Productivity and Prevention (QIPP) agenda; APPROPRIATENESS;
D O I
10.7861/clinmedicine.12-4-320
中图分类号
R5 [内科学];
学科分类号
1002 ; 100201 ;
摘要
Delayed patient discharge will likely exacerbate bed shortages. This study prospectively determined the frequency, causes and potential cost implications of delays for 83 consecutive patients, who were inpatients for a total of 888 days. 65% of patients experienced delay whilst awaiting a service. 48% of patients experienced delays that extended their discharge date. Discharge delays accounted for 21% of the cohort's inpatient stay, at an estimated cost of 565 pound per patient; 77% of these hold-ups resulted from delays in the provision of social and therapy requirements. Discharge delays are costly for hospitals and depressing for patients. Investment is required to enable health and social-care professionals to work more closely to improve the patient journey.
引用
收藏
页码:320 / 323
页数:4
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