Digital work in a digitally challenged organization

被引：54

作者：

Davison, Robert M. ^{[1
]}

Ou, Carol X. J. ^{[2
]}

机构：

[1] City Univ Hong Kong, Dept Informat Syst, Tat Chee Ave, Kowloon, Hong Kong, Peoples R China

[2] Tilburg Univ, Dept Informat Management, Warandelaan 2, NL-5037 AB Tilburg, Netherlands

来源：

INFORMATION & MANAGEMENT | 2017年 / 54卷 / 01期

关键词：

Digital work; Digitally literate employees; Organizational culture; IT governance structures and policies; INFORMATION-SYSTEMS RESEARCH; BUSINESS STRATEGY; TECHNOLOGY; KNOWLEDGE; PERFORMANCE; BRICOLAGE; FIELD; IMPLEMENTATION; ACCEPTANCE; CULTURE;

D O I：

10.1016/j.im.2016.05.005

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Digitally literate employees are accustomed to having free access to digital media technologies. However, some organizations enact information technology (IT) governance structures that explicitly proscribe access to these technologies, resulting in considerable tension between employees and the organization. We explore these tensions in an exploratory investigation into the Chinese operations of a global hotel chain. We examine how employees creatively act as bricoleurs as they violate IT policies to ensure access to the digital media of their choice. We discuss the broader implications of our findings for practicing managers, as well as future research opportunities, before concluding the paper. (C) 2016 Elsevier B.V. All rights reserved.

引用

页码：129 / 137

页数：9