No Global Crisis of Trust: A Longitudinal and Multinational Examination of Public Trust in Nonprofits

被引:21
作者
Chapman, Cassandra M. [1 ]
Hornsey, Matthew J. [1 ]
Gillespie, Nicole [1 ]
机构
[1] Univ Queensland, UQ Business Sch, Brisbane, Qld, Australia
基金
澳大利亚研究理事会;
关键词
trust; confidence; nonprofits; charity; nongovernmental organizations; CORPORATE SOCIAL-RESPONSIBILITY; RELATIONSHIP COMMITMENT; SECTOR; CONFIDENCE;
D O I
10.1177/0899764020962221
中图分类号
D58 [社会生活与社会问题]; C913 [社会生活与社会问题];
学科分类号
摘要
Recent high-profile scandals suggest the potential for a crisis of trust in charities, which could have negative consequences for the nonprofit sector as a whole. Although widespread, this crisis narrative has not yet been subjected to empirical examination. To assess the extent to which public trust has changed over time, we examined trust in nongovernmental organizations within 31 countries over nine consecutive years using data from the Edelman Trust Barometer (N= 294,176). Multilevel analysis revealed that, after allowing for differences in absolute levels of trust and trends across countries, there was actually a smallincreasein global trust in the nonprofit sector. This increase was sharper among men, people aged below 40 years, and people with higher education, income, and media consumption. Overall, we find no evidence of a crisis of trust in nonprofits; scandals within individual organizations have not affected sectoral trust.
引用
收藏
页码:441 / 457
页数:17
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