Forecasting Product Returns for Remanufacturing Operations

被引:71
作者
Clottey, Toyin [2 ]
Benton, W. C., Jr. [1 ]
Srivastava, Rajesh [3 ]
机构
[1] Ohio State Univ, Fisher Coll Business, Dept Management Sci, Columbus, OH 43210 USA
[2] Iowa State Univ, Coll Business, Dept Supply Chain & Informat Syst, Ames, IA 50011 USA
[3] Florida Gulf Coast Univ, Lutgert Coll Business, Dept ISOM, Ft Myers, FL 33965 USA
关键词
Closed-Loop Supply Chains; Inventory Management; Operations Forecasting; Remanufacturing; OPTIMAL ACQUISITION; DISTRIBUTED LAG; INVENTORY; QUANTITIES; MODEL;
D O I
10.1111/j.1540-5915.2012.00362.x
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Driven by legislative pressures, an increasing number of manufacturing companies have been implementing comprehensive recycling and remanufacturing programs. The accurate forecasting of product returns is important for procurement decisions, production planning, and inventory and disposal management in such remanufacturing operations. In this study, we consider a manufacturer that also acts as a remanufacturer, and develop a generalized forecasting approach to determine the distribution of the returns of used products, as well as integrate it with an inventory model to enable production planning and control. We compare our forecasting approach to previous models and show that our approach is more consistent with continuous time, provides accurate estimates when the return lags are exponential in nature, and results in fewer units being held in inventory on average. The analysis revealed that these gains in accuracy resulted in the most cost savings when demand volumes for remanufactured products were high compared to the volume of returned products. Such situations require the frequent acquisition of cores to meet demand. The results show that significant cost savings can be achieved by using the proposed approach for sourcing product returns.
引用
收藏
页码:589 / 614
页数:26
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