ICT and quality management

被引：8

作者：

Schiefer, G ^{[1
]}

机构：

[1] Univ Bonn, D-53115 Bonn, Germany

来源：

COMPUTERS AND ELECTRONICS IN AGRICULTURE | 1999年 / 22卷 / 2-3期

关键词：

information technology; management support; decision support systems; quality management; ISO; 9000; farm and chain management;

D O I：

10.1016/S0168-1699(99)00009-5

中图分类号：

S [农业科学];

学科分类号：

09 ;

摘要：

The concept of quality management marks a major shift from traditional farm management through its emphasis on process management, process improvement, and customer links to improve customer defined quality of products and services and of process efficiency. This management concept aims at the survival and success of enterprises in sectors with competitive markets. It applies to the agri-food sector as a whole and, increasingly, to the farming sector as well. The shift in management concepts challenges traditional IT management support and requires a new view on management support needs and, consequently, on the requirements for IT management support. This paper analyses the present state of IT management support, specifies support requirements in quality management, and outlines a framework for new challenges in IT applications development. (C) 1999 Elsevier Science B.V. All rights reserved.

引用

页码：85 / 95

页数：11