Improvement Strategies for Manufacturers Using the MESA MOM Capability Maturity Model

Recently, the concept of smart manufacturing has emerged as a new paradigm, with which manufacturers can enhance their competitiveness in the market. Smart manufacturing paradigm can be viewed as the convergence of Information & Communication Technologies with human capabilities and manufacturing technologies. The new paradigm is expected to bring a new wave of performance improvements to manufacturing industries. However, manufacturing enterprises need to expend significant effort when preparing to adopt new technologies and realize their full benefits. MESA (Manufacturing Enterprise Systems Association) created the Manufacturing Operations Management/Capability Maturity Model (MOM/CMM) to help evaluate the maturity and readiness of manufacturing enterprises from the factory operations perspective. However, the model, in its raw form, can be time- and resource-consuming. It also lacks improvement strategies that use results of evaluation. The objective of this work is to restructure the questionnaire to reduce its completion time and to outline strategies through which a manufacturing enterprise can derive its improvement plans.