Management of Innovation Ecosystems Based on Six Sigma Business Scorecard

被引：0
作者：
Calado, Joao M. F. [1 ,2 ]
Requeijo, Jose Gomes [3 ]
Abreu, Antonio [1 ,4 ]
Dias, Ana [1 ]
机构：
[1] Inst Super Engn Lisboa, Dept Engn Mecan, P-1959007 Lisbon, Portugal
[2] Univ Lisbon, Inst Super Tecn, IDMEC LAETA, Lisbon, Portugal
[3] Univ Nova Lisboa, Fac Ciencias & Tecnol, Dept Engn Mecan & Ind, UNIDEMI, P-2829516 Caparica, Portugal
[4] CTS Uninova Inst Desenvolvimento Novas Tecnolol, Caparica, Portugal
来源：
OPEN ENGINEERING | 2019年 / 9卷 / 01期
关键词：
Six Sigma; Balanced Scorecard; Innovation; Collaborative Ecosystems;
D O I：
10.1515/eng-2019-0007
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
In the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The paper begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of their application in the context of a collaborative ecosystem are discussed. It is illustrated that the BSC ensures that top management pays attention at any time to the specific elements of the Six Sigma implementation that are not working as planned, providing a link between strategy and quality initiatives assuring customers satisfaction in innovation projects.
引用
收藏
页码：41 / 51
页数：11
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