Definition of generic re-use operating models for electrical and electronic equipment

This paper aims to define a typology for the most common re-use operating models for electrical and electronic equipment (EEE). The scope of the study is Information and Communication Technologies (ICT) and Large Household Appliances (LHA). To describe and categorize re-use operating models, an analytical framework was defined, which consists of the four dimensions supply chain, offer, customers and financial structure. Based on this framework, standardized telephonic and personal interviews were conducted with 28 case study partners. Four re-use operating models for ICT and LHA were identified: The Networking Equipment Recovery Model The IT Asset Management Model The Close the Digital Divide Model The Social Enterprise Model The first two models are for-profit, whereas the last two are not-for-profit. Moreover, models differ in terms of customer segments and products and services offered to these customers. The Networking Equipment Model processes Information Technology Networking Equipment for original equipment manufacturers (OEMs) as main customers. IT Asset Management organizations specialize in refurbishment of desktop and notebook computers for resale to distributors and retailers. The Close the Digital Divide Model provides used computers to eligible recipients in developing countries. Social Enterprises prepare computers and peripherals or large household appliances for re-use and sell them through retail shops to individual users. The identified models constitute generic ways to structure re-use operations along the four dimensions of the analytical framework ("supply chain". "offer", "customers", "finance"). Different entities can utilize one or multiple combinations of these models. (C) 2012 Elsevier B.V. All rights reserved.