Understanding the most critical skills for managing IT projects: A Delphi study of IT project managers

被引:97
作者
Keil, Mark [1 ]
Lee, Hyung Koo [1 ]
Deng, Tianjie [1 ]
机构
[1] Georgia State Univ, Dept Comp Informat Syst, J Mack Robinson Coll Business, Atlanta, GA 30303 USA
关键词
IT project management; IT project manager; Project manager skills; Delphi method; SYSTEMS; INFORMATION; REQUIREMENTS; PERCEPTIONS; SUCCESS; ISSUES; RISKS;
D O I
10.1016/j.im.2013.05.005
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The skill requirements for project managers in information technology (IT) projects have not been widely studied in the past, especially in terms of their relative importance. We addressed this gap in the literature by conducting a Delphi study with 19 IT project managers (PMs). Among the list of 48 skills identified, our panelists selected 19 skills as being the most critical for IT PMs and then ranked them based on their relative importance. Follow-up interviews were conducted with selected panelists to gain insights into the importance of the top-ranked IT PM skills. We compare our results with two previous studies of IT PM skills and discuss the implications for research and practice. (C) 2013 Elsevier B.V. All rights reserved.
引用
收藏
页码:398 / 414
页数:17
相关论文
共 30 条
[1]   E-commerce project development risks: evidence from a Delphi survey [J].
Addison, T .
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2003, 23 (01) :25-40
[2]  
[Anonymous], 2008, GUID PROJ MAN BOD KN
[3]  
Aron R, 2005, HARVARD BUS REV, V83, P135
[4]   DECISION VARIABLES FOR SELECTING PROTOTYPING IN INFORMATION-SYSTEMS DEVELOPMENT - A DELPHI STUDY OF MIS MANAGERS [J].
DOKE, ER ;
SWANSON, NE .
INFORMATION & MANAGEMENT, 1995, 29 (04) :173-182
[5]  
El-Sabaa S., 2001, INT J PROJ MANAG, V19, P1, DOI DOI 10.1016/S0263-7863(99)00034-4
[6]  
Gallivan M., 2004, SIGMIS DATABASE, V35, P64
[7]   Information systems outsourcing: A literature analysis [J].
Gonzalez, Reyes ;
Gasco, Jose ;
Llopis, Juan .
INFORMATION & MANAGEMENT, 2006, 43 (07) :821-834
[8]   PERCEIVED IMPORTANCE OF SYSTEMS ANALYSTS JOB SKILLS, ROLES, AND NON-SALARY INCENTIVES [J].
GREEN, GI .
MIS QUARTERLY, 1989, 13 (02) :115-133
[9]   Understanding cultures and implicit leadership theories across the globe: an introduction to project GLOBE [J].
House, R ;
Javidan, M ;
Hanges, P ;
Dorfman, P .
JOURNAL OF WORLD BUSINESS, 2002, 37 (01) :3-10
[10]  
Jiang J.J., 1998, PROJ MANAG J, V29, P39