Mapping the conceptual relationship among data analysis, knowledge generation and decision-making in industrial processes

In accordance with Industry 4.0, data should be used for process and/or system integration, including the decision-making process. In this context, this paper aims to relate the process of decision-making with process mining through concept maps, assisting the areas of Data Engineering and Analytics. To do so, some Multiple-Criteria Decision-Making/Analysis (MCDM/A) methods will be addressed in order to conceptually highlight the relationship between knowledge and decision dimensions. As a result, the definitions about these fields of study allow perceiving an information and knowledge conciliation approach promoted by the integrated view of process mining and MCDM/A methods. (C) 2017 The Authors. Published by Elsevier B.V.