Romanian Market Acceptance for Business Process Management Skills Development

被引：2

作者：

Draghici, Anca ^{[1
]}

Draghici, George ^{[2
]}

Olariu, Cristian ^{[1
]}

Canda, Alexandru ^{[1
]}

机构：

[1] Politehn Univ Timisoara, Fac Management, 14 Remus Str, Timisoara 300191, Romania

[2] Politehn Univ Timisoara, Fac Mech Engn, Timisoara 300191, Romania

来源：

4TH CONFERENCE OF ENTERPRISE INFORMATION SYSTEMS - ALIGNING TECHNOLOGY, ORGANIZATIONS AND PEOPLE (CENTERIS 2012) | 2012年 / 5卷

关键词：

Business Process Management; Marketing survey; Training; Certification; Impact;

D O I：

10.1016/j.protcy.2012.09.059

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

The paper presents a Business Process Management (BPM) training program initiative (and particular its market acceptance and impact) developed in the context of the Leonardo da Vinci Programme, project no. LLP-LdV-ToI-2010-RO-010, built in an international partnership (Slovenia-Romania-Austria). The experience (wisdom, knowledge, information) gained by a Slovenian group of trainers in building, disseminating and practically implementing a BPM training program has been transferred (and adapted) to Romania, using the basic knowledge already existing in the field. The main ideas debate in the paper are: (1) a brief description of the BPM concept and a short overview of the existing training programs on the market; (2) presentation of the proposed CertiBPM training program structure; (3) research results regarding the Romanian market acceptance of the CertiBPM training program based on the participants/trainees feed-back collection and process (marketing survey); (4) Conclusions and lessons learned. (C) 2012 Published by Elsevier Ltd. Selection and/or peer review under responsibility of CENTERIS/SCIKA - Association for Promotion and Dissemination of Scientific Knowledge

引用

页码：537 / 546

页数：10

共 13 条

[1]

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[2]

BPM Council, 2011, BPM CERT ONL DEM PRO

[3]

CertiBPM, 2009, LLPLDVTOI10RO010 CER

[4]

Draghici A, 2011, COMM COM INF SC, V219, P380

[5]

Harmon P., 2007, BUSINESS PROCESS MAN

[6]

Hegedus I., 2007, BPM ORG CULTURE

[7]

International Process and Performance Institute, 2011, IPAPI CERT

[8]

Object Management Group (OMG), 2011, OMG CERT EXP BPM OV

[9]

Roseman M, 2004, ACIS 2004 P AUSTR C

[10]

Rozman T, 2011, P MAN KNOWL LEARN IN, P81

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