Managing a strategic source of innovation: Online users

被引：22
作者：
Bengtsson, Lars [1 ,2 ]
Ryzhkova, Natalia [1 ]
机构：
[1] Blekinge Inst Technol, Sch Management, S-37179 Karlskrona, Sweden
[2] Lund Univ, Fac Engn, LTH, S-22100 Lund, Sweden
来源：
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT | 2013年 / 33卷 / 04期
关键词：
Innovation; Management competence; Online innovation tool; Implementation; ABSORPTIVE-CAPACITY; INTERNET; CREATE;
D O I：
10.1016/j.ijinfomgt.2013.04.003
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
The purpose of the paper is to develop a framework of management competences related to the effective management of three types of online innovation tools. The framework highlights the development of three types of management competences and related practices: (a) disclosure competence in order to find, direct and motivate users to contribute, (b) appropriation competence in order to appropriate users' contributions, and (c) integration competence in order to direct, transfer and integrate user contributions to the relevant parts of the organization. The study provides a managerially relevant view of the complementarities between external sourcing of knowledge and necessary internal competences to reap the benefits of involving users through an online innovation tool. (C) 2013 Elsevier Ltd. All rights reserved.
引用
收藏
页码：655 / 662
页数：8
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