Exploring Critical Success Factors of Mobile Learning as Perceived by Students of the College of Computer Studies - National University

This study sought to determine the critical success factors affecting the behavioral intention of the learners to use M-Learning. Though studies have been conducted to explore and understand students' and teachers' acceptance in M-Learning, the literature states that the result varies as culture, technology, infrastructure, etc. vary from one country to another. It is the role of the paper to determine which success factors affect the students' behavioral intention to use M-Learning as perceived by students in one university in the Philippines. The different critical success factors were taken from the literature in M-learning and E-Learning. These critical success factors were encapsulated into six (6) distinct dimensions (predictors) embodying the two (2) theoretical framework, namely the Technology Acceptance Model and the Information Success Model. The respondents of the study were from the College of Computer Studies - National University and were selected through convenience sampling. To test the predictors, regression was used to denote association to the Learners' behavioral intention to use M-Learning. The result showed that the different dimensions distinctively predict the Learners' behavioral intention to make use of M-Learning. Moreover, the demographics of the respondents were tested to determine whether it is closely associated with their intention to use M-learning. The tests revealed that age and gender do not predict the behavioral intention of the learners to use M-Learning. However, it can be noted that those who use their mobile phones to study their lessons have positive association towards M-Learning. It was a good predictor to determine the learners' behavioral intention to use M-Learning. The result of the study with regards to the critical success factors was confirmatory to other researchers that identified critical success factors for both e-learning and M-Learning. However, since the study was done in the college of computer studies, the majority if not all the respondents are inclined to technology. It would be recommended that students under the different colleges also be considered in this study.