Nb3Sn cable in conduit-type conductors were expected to provide an efficient way of achieving large conductor currents at high field (up to 13 T) combined with good stability to electromagnetic disturbances due to the extensive helium contact area with the strands. Although ITER model coils successfully reached their design performance (Kato et al 2001 Fusion Eng. Des. 56/ 57 59-70), initial indications (Mitchell 2003 Fusion Eng. Des. 66-68 971-94) that there were unexplained performance shortfalls have been confirmed. Recent conductor tests (Pasztor et al 2004 IEEE Trans. Appl. Supercond. 14 1527-30) and modelling work (Mitchell 2005 Supercond. Sci. Technol. 18 396-404) suggest that the shortfalls are due to a combination of strand bending and filament fracture under the transverse magnetic loads. Using the new model, the extensive database from the ITER CS insert coil has been reassessed. A parametric fit based on a loss of filament area and n (the exponent of the power-law fit to the electric field) combined with a more rigorous consideration of the conductor field gradient has enabled the coil behaviour to be explained much more consistently than in earlier assessments, now fitting the Nb3Sn strain scaling laws when used with measurements of the conductor operating strain, including conditions when the insert coil current (and hence operating strain) were reversed. The coil superconducting performance also shows a fatigue-type behaviour consistent with recent measurements on conductor samples (Martovetsky et al 2005 IEEE Trans. Appl. Supercond. 15 1367-70). The ITER conductor design has already been modified compared to the CS insert, to increase the margin and provide increased resistance to the degradation, by using a steel jacket to provide thermal pre-compression to reduce tensile strain levels, reducing the void fraction from 36% to 33% and increasing the non-copper material by 25%. Test results are not yet available for the new design and performance predictions at present rely on models with limited verification.