Nursing home care quality: A multidimensional theoretical model integrating the views of consumers and providers

被引：80

作者：

Rantz, MJ ^{[5
]}

Zwygart-Stauffacher, M

Popejoy, L

Grando, VT

Mehr, DR

Hicks, LL

Conn, VS

Wipke-Tevis, D

Porter, R

Bostick, J

Maas, M

机构：

[1] Univ Missouri, Sch Med, Columbia, MO USA

[2] Univ Minnesota, Sch Nursing, Minneapolis, MN 55455 USA

[3] Univ Iowa, Iowa City, IA USA

[4] Univ Iowa, Iowa City, IA USA

[5] Univ Missouri, Sinclair Sch Nursing, Columbia, MO 65201 USA

来源：

JOURNAL OF NURSING CARE QUALITY | 1999年 / 14卷 / 01期

关键词：

nursing home; quality of care; research; theoretical model;

D O I：

10.1097/00001786-199910000-00004

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

This exploratory study was undertaken to discover the defining dimensions of nursing home care quality from the viewpoint of consumers of nursing home care. Eleven focus groups were conducted in five Missouri communities. The seven dimensions of the consumer multidimensional model of nursing home care quality are: staff, care, family involvement, communication, environment, home, and cost. The views of consumers and families are compared with the results of a previous study of providers of nursing home services. An integrated, multidimensional theoretical model is presented for testing and evaluation. An instrument based on the model is being tested to observe and score the dimensions of nursing home care quality.

引用

页码：16 / 37

页数：22

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