Sexual harassment of nurses by patients and missed nursing care-A hidden population study

被引:12
作者
Gabay, Gillie [1 ]
Tikva, Sigal Shafran [2 ]
机构
[1] Coll Management Acad Studies, Sch Behav Sci & Psychol, 7 Rabin Blvd, Rishon Leziyyon, Israel
[2] Hebrew Univ Jerusalem, Hadassah Med Ctr, Hadassah Braun Sch Publ & Community Med, Jerusalem, Israel
关键词
missed nursing care; nursing management; quality of care; safety; sexual harassment by patients; well-being; ENVIRONMENTS; MIDWIVES;
D O I
10.1111/jonm.12976
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Aim To raise awareness of a patient-related antecedent of missed nursing care. Background Missed nursing care is negatively associated with patient outcomes; accordingly, hospitals employ strategies to mitigate missed care. While antecedents of missed nursing care resulting from the work environment of nurses are recognized, sexual harassment by patients is not. Methods This study is a hidden population study using respondent-driven sampling. We analysed data from thirty letters of frontline nurses from a tertiary Israeli hospital using the six steps of Aronson's thematic analysis. Findings Six themes emerged. Nurses (a) felt objectified and that the sacred nurse-patient therapeutic space was desecrated; (b) felt a lack of support from ward managers; (c) felt unprotected, lonely, and alienated; (d) did not share the experience with managers; (e) coped with sexual harassment by ending treatment quickly and later realized they missed some tasks; and (f) considered leaving nursing. Conclusion (s) Policymakers are called upon to adopt the eight steps suggested for effectively coping with sexual harassment by patients and thus to reduce missed nursing care. Implications for Nursing Management Managers are called upon to modify their management style and to provide support to nurses who experience sexual harassment in order to alleviate their stress, which is an also antecedent of missed nursing care.
引用
收藏
页码:1881 / 1887
页数:7
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