共 52 条
[1]
Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States
[J].
BMJ-BRITISH MEDICAL JOURNAL,
2012, 344
[3]
[Anonymous], 2001, NOVICE EXPERT EXCELL
[4]
[Anonymous], 1997, FOCUS GROUPS QUALITA
[5]
[Anonymous], 2018, CONTENT ANAL INTRO I