Examining the influence of membership levels on consumers' decision-making

被引:0
作者
Chen, Jia [1 ]
机构
[1] Univ Elect Sci & Technol China, Sch Econ & Management, Chengdu 611731, Peoples R China
来源
3RD INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND QUANTITATIVE MANAGEMENT, ITQM 2015 | 2015年 / 55卷
关键词
Online review; membership level; attitude evolution; WORD-OF-MOUTH; ONLINE REVIEWS; REPUTATION; KNOWLEDGE; ADOPTION; IMPACT; WOM;
D O I
10.1016/j.procs.2015.07.134
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
With the rapid development of e-commerce, online reviews have become one of the factors that affect the consumer purchasing decision. This paper proposes to use integrated Receipt-Accept-Sample(RAS) model and membership level to analyze how online reviews affect consumers' purchasing attitude. The result shows that consumers with different membership levels often have different attitudes towards online reviews. Consumers with higher membership levels normally have a greater probability to receive online review information, but a lower probability to accept it. (C) 2015 Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
引用
收藏
页码:1258 / 1264
页数:7
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